Main Purpose
Cody is an AI-powered virtual employee that can assist businesses in various tasks, such as answering questions, completing tasks, onboarding new hires, providing support and troubleshooting, and bringing new ideas and insights.
Key Features
- Knowledge Base Integration: Cody can be trained on your company's knowledge base, allowing it to provide accurate and relevant answers to user queries.
- Customizable Chatbots: Users can set up specialized chatbots with tailored roles, strictness, and other settings to enhance the user experience.
- Seamless Integration: Cody can be seamlessly integrated into various platforms, including shareable links, inline embeds, or popup embeds, ensuring easy access for employees or customers.
- Natural Language Interaction: Users can interact with Cody by simply asking questions on the chat screen, and Cody will provide instant and accurate responses.
Use Case
- Employee Support: Cody can assist employees by providing answers to their questions, helping with onboarding processes, and offering support and troubleshooting.
- Customer Support: Cody can be integrated into customer support systems to provide quick and accurate responses to customer inquiries.
- Knowledge Base Management: Cody can help businesses manage and utilize their knowledge base effectively by providing relevant information to users.
