Main Purpose
Tidio is an all-in-one customer experience tool that helps small and medium businesses automate and improve their customer service.
Key Features
- Lyro: Tidio's conversational AI chatbot designed for automating customer service and support.
- Integration: Lyro can be added to various helpdesk solutions, such as Gorgias, Intercom, LiveChat, Zendesk, Freshdesk, and more.
- Personalized Support: Lyro delivers personalized support to customers, leading conversations in a natural way without requiring training from the support team.
- Language Support: Lyro primarily supports English, with limited capacity for other languages.
- Automation: Lyro can solve up to 70% of customer problems automatically with human-like AI conversations, increasing support capacity and efficiency.
- Short Response Time: Lyro significantly reduces the first response time (FRT) for customer queries, providing quick and efficient support.
- Scalability: Lyro learns new answers as your business grows and can absorb information from your knowledge base, ensuring reliable and accurate responses.
Use Case
- Customer Support Automation: Lyro helps businesses automate their customer support processes, providing personalized and efficient assistance to customers 24/7.
Categories:
Pricing Model:
Pricing:
$29/month
