Main Purpose
The main purpose of Aivo Conversational AI is to automate outstanding customer experiences through the use of artificial intelligence.
Key Features
- Personalized attention for better customer service
- Time savings and efficient information access
- Clarity in the presentation of information
- Virtual agents and chatbots for customer care
- Cognitive computing and machine learning capabilities
- Omnichannel support for seamless customer interactions
Use Case
- Enhancing customer service and support processes
- Optimizing the time and work of both customers and sales force
- Allocating more resources to processes with greater value
- Providing unique customer experiences across platforms like WhatsApp and Facebook
- Used by industry leaders in FinTech, Retail, and E-commerce sectors
