Main Purpose
Key Features
- Conversation Intelligence: Salesken.ai can analyze various types of data, including customer interactions from calls, emails, and meetings, as well as CRM data, demographic information, and behavioral data, to provide valuable sales insights.
- Voice of Customer Analytics (VoC): Salesken.ai's advanced VoC allows sales reps to quickly discern the real concerns of prospective clients based on actual conversations, enabling them to stay prepared and proactively address those concerns in their pitch.
- Real-Time Assistance: Salesken.ai's Real-Time Assistant provides contextual battle cards to sales reps, helping them navigate conversations towards success by tailoring their talking points based on the prospect's response.
- Auto-Signal Detection Capabilities: Salesken.ai can identify the key talking points of each call, compare top reps' performance, and share best practices with the team to improve overall sales performance.
Use Case
- Sales Performance Improvement: Salesken.ai helps sales teams identify leads with high purchase intent, analyze conversations to identify areas for improvement, and provide real-time assistance to navigate conversations towards success.
- Sales Coaching and Readiness: Salesken.ai's insightful reports on every conversation allow sales managers to analyze reps' performance, compare it with successful calls, and provide targeted feedback for improvement.
- Lead Conversion Optimization: Salesken.ai's Conversation Intelligence Platform provides 100% visibility into customer interactions, helping sales teams understand what they are doing right, identify areas of struggle, and provide targeted feedback to improve conversion rates.