Main Purpose
Engati is an AI chatbot platform that enables businesses to create and deploy chatbots for various use cases.
Key Features
- Multi-platform support: Engati chatbots can be deployed on 14 major messaging platforms, including Facebook Messenger, WhatsApp, Slack, Skype, and more.
- Easy setup: Engati allows users to set up and create a chatbot in just 10 minutes without any coding required.
- Web Widget Integration: Engati supports integration with small applications, reducing the need to switch between work apps.
- Detailed Engagement Analysis: Engati provides insights into frequently asked questions, chatbot actions, and cohort analysis to improve product development and cost reduction.
- 365/24/7 Support: Engati chatbots work continuously without breaks and have a robust cloud architecture.
- Response Personalization: Engati chatbots personalize conversations based on user information, providing efficient recommendations.
- Easy chatbot training: Engati offers features like DOWNLOAD and UPLOAD to train chatbots based on customer queries and needs.
Use Case
- Customer support: Engati chatbots can handle customer inquiries and provide support across various messaging platforms.
- Lead generation: Engati chatbots can engage with website visitors, collect information, and generate leads.
- E-commerce assistance: Engati chatbots can help customers with product recommendations, order tracking, and payment assistance.
