Main Purpose
ChatInsight.AI is an AI-powered chatbot platform that allows businesses to centralize knowledge and data, scaling up their internal and external support capabilities.
Key Features
- Customizable AI Chatbot: Train the chatbot with your own data and knowledge base to provide accurate responses.
- Knowledge Base Management: Efficiently manage and edit categories and knowledge base contents.
- Custom Intent and Utterance Training: Enhance the chatbot's performance by creating custom data training based on different user utterances.
- Multilingual Support: ChatInsight.AI can intelligently understand customer needs and answer in more than 30 languages.
- Complete Automation: The chatbot can understand and respond intelligently to human-like interactions without the need for manual configuration.
- Scalability: The chatbot can handle millions of conversations and users, allowing businesses to scale up their support without increasing costs.
Use Case
- IT Internal GitHub Base: Break knowledge silos and centralize corporate knowledge, reducing IT training time and boosting productivity.
- Employee Onboarding Handbook: Automate internal support for new employees, freeing up HR/IT teams to focus on growth.
- Company Wiki: Allow teams to quickly ask for general company information like workplace policies, guidelines, workflows, and the code of conduct.
- Help Center: Provide faster responses and professional answers to satisfy self-service support, which can be integrated from web to app.
- Marketing Conversational ChatBot: Understand customer needs and optimize services support according to their requirements.
