Main Purpose
CustomGPT is a platform that allows users to create their own custom ChatGPT chatbot using their business content. It enables businesses to leverage generative AI to improve employee efficiency and enhance customer experience.
Key Features
- Custom Chatbot Creation: CustomGPT enables users to create a personalized ChatGPT-powered chatbot that understands the details of their products, services, and customers.
- Ingestion of Business Content: The platform ingests various types of data, including website content, helpdesk information, knowledge bases, documents, videos, and podcasts, to train the chatbot.
- Accurate and Trusted Responses: CustomGPT ensures that the chatbot provides accurate and trusted responses by using the user's own business content, eliminating the need to make up facts.
- Secure and Privacy-First: The platform prioritizes security and privacy, providing a secure and privacy-first environment for businesses to utilize generative AI.
Use Case
- Customer Support: CustomGPT can be used to create a chatbot that responds to customer inquiries, providing accurate and personalized support.
- Employee Assistance: The platform can also be utilized to build a chatbot that assists employees by answering their questions and providing relevant information.
