Main Purpose
The main purpose of Smith.ai is to provide 24/7 live receptionist services, outreach solutions, and chat services for businesses.
Key Features
- Live Receptionists: Smith.ai offers professional virtual receptionists who can answer calls, web chats, and texts on behalf of businesses.
- Appointment Booking: The platform allows receptionists to schedule appointments for businesses and sync them with their calendars.
- Lead Qualification: Smith.ai's receptionists can qualify leads by gathering information and determining their potential as customers.
- Customer Intake: The virtual receptionists handle new customer intake, ensuring that businesses have all the necessary information to serve their clients effectively.
- Outbound Calls: Smith.ai receptionists can make outbound calls on behalf of businesses, assisting with tasks such as follow-ups or customer support.
- CRM and Calendar Integration: The platform seamlessly integrates with over 5,000 software systems, automatically logging calls, chats, and appointments.
Use Case
- Small Businesses and Independent Professionals: Smith.ai is designed to support a wide range of businesses, including lawyers, consultants, agencies, contractors, and other small businesses and independent professionals. It helps them save time and money by providing professional receptionist services, lead qualification, appointment scheduling, and customer support.
