Main Purpose
Picky Assist is a platform that offers conversational CRM solutions powered by AI. Its main purpose is to help businesses enhance their customer engagement and automate various business processes through AI-driven chatbots, voicebots, and automation tools.
Key Features
- AI-powered Chatbots: Picky Assist provides AI-driven chatbots that can engage with customers, answer their queries, provide information, and assist with various tasks.
- Voicebots: The platform offers voicebot capabilities, allowing businesses to interact with customers through voice channels and provide voice-based assistance.
- Automation Tools: Picky Assist provides automation tools that enable businesses to automate repetitive tasks, streamline workflows, and enhance operational efficiency.
- CRM Integration: The platform integrates with popular CRM systems, allowing businesses to manage customer interactions, track leads, and provide personalized experiences.
- Multi-channel Support: Picky Assist supports multiple communication channels, including WhatsApp, Facebook Messenger, Telegram, SMS, and more, enabling businesses to reach customers through their preferred channels.
Use Case
- Customer Support Automation: Picky Assist can be used to automate customer support operations, providing instant responses, 24/7 availability, and personalized assistance.
- Lead Generation and Qualification: The platform can assist businesses in generating and qualifying leads by engaging with potential customers, collecting information, and nurturing relationships.
- Appointment Scheduling: Picky Assist can automate appointment scheduling processes, allowing businesses to efficiently manage their calendars and book appointments with customers.
- Order Processing and Tracking: The platform can automate order processing and tracking, providing customers with real-time updates and enhancing the overall shopping experience.
