Main Purpose
LivePerson is a conversational AI platform that enables businesses to engage with their customers through various channels, such as messaging, automation, and artificial intelligence.
Key Features
- Conversational Cloud platform for engaging with consumers
- Generative AI and Large Language Models for better business outcomes
- Messaging, automation, bots, and AI capabilities
- Customer experience and engagement solutions
- Voice solutions and natural language understanding
Use Case
- Enhancing customer experience and engagement
- Providing personalized and convenient interactions with customers
- Driving better business outcomes through AI-powered conversations
- Supporting customer care and commerce activities
