Main Purpose
The main purpose of Rezolve.ai is to provide an AI-powered employee service desk software that integrates with Microsoft Teams.
Key Features
- Generative AI-Powered Service Desk: Rezolve.ai harnesses the power of generative AI to provide employee support and service desk functionalities within Microsoft Teams.
- Contextual and Personalized Support: The software delivers contextual and personalized employee support, providing help in seconds and driving self-service and high levels of auto-resolution using AI and machine learning.
- Low Incident Response Times: Rezolve.ai helps achieve low incident response times by automating and resolving employee tickets efficiently.
- Automation Skills: The platform offers out-of-the-box automation skills to improve auto-resolution rates and enhance employee satisfaction.
Use Case
- Employee Service Desk: Rezolve.ai is designed to provide quick and personalized employee support, driving self-service and automating repetitive IT and HR tasks, resulting in improved employee productivity.
- Integration with Microsoft Teams: The software seamlessly integrates with Microsoft Teams, allowing employees to access support and service desk functionalities within their existing collaboration platform.
