Main Purpose
The main purpose of the website "AskOracle" is to provide artificial intelligence (AI) solutions and services to businesses and organizations.
Key Features
- Text Analysis: AskOracle offers text analysis capabilities, allowing businesses to extract valuable insights from unstructured customer feedback.
- Sentiment Analysis: The platform can analyze sentiments expressed in customer feedback, helping businesses understand customer satisfaction levels.
- Keyword Extraction: AskOracle can extract keywords from text, enabling businesses to identify important topics and trends.
- AI Strategies: The website provides information on how AI can be applied in various business applications, such as customer experience (CX), enterprise resource planning (ERP), and human capital management (HCM).
Use Case
- Customer Feedback Analysis: AskOracle's text analysis capabilities can help businesses streamline processes like sentiment analysis and keyword extraction, empowering them to enhance products, optimize services, and improve customer service.
- AI in CX: AskOracle provides strategies and examples of how AI can be used to improve business performance in sales, marketing, service, and commerce, such as providing service agents with suggested resolutions for customer queries or ranking new business leads in sales.
- AI in ERP: AskOracle explores how embedded AI features in Oracle Cloud ERP can augment workforce skills and improve business performance in key processes like payables, receivables, expenses, and supplier management.
- AI in HCM: AskOracle focuses on using AI capabilities to help HR professionals optimize resource utilization, skills management, and talent acquisition, connecting skilled individuals with job opportunities.
