Main Purpose
Ivy.ai is an AI-powered platform that specializes in providing conversational chatbot solutions for higher education institutions. The main purpose of Ivy.ai is to enhance student communications, improve access to information, reduce staff workload, and increase operational efficiency in the higher education sector.
Key Features
- AI-powered Chatbots: Ivy.ai deploys state-of-the-art chatbots that leverage natural language processing (NLP) to automate support and provide 24/7, omni-channel information access.
- Rich Feature Set: Ivy.ai offers a range of features including Live Chat, SMS Text, Analytics, and more to enhance student support and engagement.
- Scalability: The platform is designed to scale student communications, allowing institutions to reach students anytime and anywhere.
Use Case
- Higher Education Institutions: Ivy.ai is primarily designed for higher education institutions such as universities and colleges. It can be used by various departments within these institutions, including admissions, financial aid, career services, registrar, help desk, academic advising, and student affairs.
- Student Support and Engagement: Ivy.ai helps institutions provide better support and information to students, eliminate student runaround, and boost recruitment, retention, and engagement.
