Crisp | FutureHurry
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Main Purpose

The main purpose of Crisp is to provide a business messaging platform for startups and small to medium-sized businesses (SMBs). It offers various communication and customer engagement tools to help businesses improve their customer service, automate tasks, and close more deals.

Key Features

  • Shared Inbox: Crisp centralizes all conversations, including live chat, emails, Messenger, Instagram DM, WhatsApp, and phone calls, into one inbox for easy collaboration and efficient customer service.
  • Automation: Crisp includes features to automate repetitive tasks and streamline workflows, allowing businesses to save time and increase productivity.
  • Cobrowsing: Crisp's cobrowsing software enables real-time assistance with shared browsing and live chat, allowing businesses to provide personalized support to their customers.
  • Customer Engagement: Crisp's customer engagement software helps businesses retarget leads or customers based on their actions and behavior, allowing for more targeted and effective marketing campaigns.
  • Chatbot Builder: Crisp's chatbot builder comes with a visual editor, allowing businesses to create customized chatbots without any coding knowledge. These chatbots can automate conversations and provide 24/7 support.
  • Website Chat Widget: Crisp offers a website chat widget that can be added to a business's website, enhancing the customer service experience and facilitating real-time communication with website visitors.
  • Knowledge Base: Crisp allows businesses to create a knowledge base to provide self-service support to customers, reducing repetitive inquiries and empowering customers to find answers on their own.

Use Case

  • Customer Service: Crisp's shared inbox, cobrowsing, and chatbot builder features are particularly useful for businesses looking to improve their customer service and provide efficient support to their customers.
  • Sales and Marketing: Crisp's automation, customer engagement, and website chat widget features can help businesses automate sales processes, target leads, and engage with website visitors to generate more sales and conversions.
Pricing Model:

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