Main Purpose
The main purpose of Cascading AI is to provide AI agents for banking institutions, helping them automate manual processes, improve customer communication, and navigate complex systems.
Key Features
- AI Agents: Cascading AI offers AI agents that can navigate existing systems, surface relevant information, and communicate compliantly with customers.
- Lending & Onboarding: The AI agent "Leo" helps loan officers by ensuring applicants complete their applications and collect the necessary documents.
- Customer Service: The AI agent "Tom" assists bank staff in navigating multiple systems, finding the right information, and drafting responses to clients.
- Back-office Automation: The AI agent "Anna" analyzes unstructured financial information to recommend resolutions for payment exceptions.
Use Case
- Automating Loan Applications: Cascading AI's AI agents can streamline the loan application process by assisting loan officers in collecting documents and ensuring applicants complete their applications.
- Improving Customer Service: The AI agents can help bank staff efficiently navigate multiple systems and provide accurate information to customers, improving customer support.
- Back-office Efficiency: Cascading AI's AI agent can analyze unstructured financial information and recommend resolutions, reducing the need for manual exception handling in the back-office.
